Support
Questions, bug reports and feature ideas all go to info@flysevereclear.com. We usually reply within two business days.
If something isn't working, it helps to include:
- your device model and operating system version;
- the App version, shown on the App's page in the App Store or Google Play;
- what you expected, what happened, and a screenshot if you can;
- your ADS-B receiver model, if the problem involves traffic or in-flight weather.
Common questions
Does Severe Clear work without an internet connection?
Yes. Download a region or a flight's worth of charts, procedures and terrain before you go, and those work with no signal. In flight, a portable ADS-B receiver supplies traffic and weather.
Which ADS-B receivers are supported?
Receivers that send the standard GDL 90 data format over Wi-Fi. Connect your device to the receiver's Wi-Fi network and allow local network access when the App asks.
Is my data shared with anyone?
No. Your flights, routes and aircraft stay on your device. See the privacy policy for details.
A note on safety
Severe Clear is a situational awareness and planning aid. Always carry and use current, approved data sources, and follow your aircraft's approved flight manual and air traffic control instructions.